Auckland , New Zealand
We are an energetic, vibrant, and adventurous New Zealand company with a global reach; we have staff, offices, and customers all over the world. Our award winning solutions are utilised by leading health organisations. Using the latest technologies to develop health software, we make a positive difference in people's lives.
The result of your work will be used in over 25 countries, making a difference to thousands of lives, available on all possible devices with millions of people relying on it daily!
We have an opening for a Global Support Consultant who has a passion in providing the highest quality customer service with a technical focus and who takes a proactive approach in improving support delivery as well as their own continuous learning and development.
The successful candidate will provide world-class customer focused support and serve as a primary contact for clients who experience service interruptions or seek technical advice on Orion Products. The primary role of the Senior Support Consultant is that when our software products or configuration isn't working or looking the way it should, our clients will rely on your sound know-how to investigate, troubleshoot and create technical solutions for these errors. You’ll also mentor and upskill other members of the team.
In this role, you'll have exposure to our customers, cutting edge software products and the best professionals in the healthcare technology sector.
You are proactive, people centric and focused on delivering the best outcome possible. Your strengths are your communication skills, backed with sound business acumen, an engaging and decisive personality and your technical understanding and background.
What will catch our attention is experience is:.
If this sounds like you, don't delay, apply now!